System incident: Impairment of backend systems

Major incident Management Interface
2026-01-23 09:05 CET · 2 hours, 40 minutes

Updates

Resolved

The incident in Backend-Systems has been successfully resolved. All functions should work normally again.

We were able to resolve the issues and bring the systems back online.

January 23, 2026 · 11:40 CET
Update

We are making progress in fixing the issue in Backend-Systems and will provide further updates.

We are continuing to work hard to resolve the issues and get the systems back online. Some systems are already accessible again, but are still a little slow.

January 23, 2026 · 11:20 CET
Issue

An unexpected incident is currently affecting the functionality of Backend systems.

Some PlentyONE systems are currently unavailable.

We are investigating the issue.

January 23, 2026 · 09:05 CET

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